Careers – Remote cleaning academy

Customer Success Representative

About the Role:

As a Senior Web Developer at Remote Clean Academy, you will play a critical role in building, optimizing, and maintaining web platforms for our clients’ cleaning businesses. You’ll be responsible for ensuring all client websites are fully functional, responsive, and designed to help them grow their business online. Your work will directly impact our clients’ ability to focus on their core business operations while we handle the technical aspects.

Key Responsibilities:

  • Develop and maintain websites for clients, ensuring they are user-friendly and mobile-responsive.
  • Work with the design and marketing teams to integrate lead generation tools, CRMs, and automation.
  • Troubleshoot and resolve technical issues quickly and efficiently.
  • Continuously optimize website performance and ensure SEO best practices are applied.
  • Collaborate with project managers to ensure all client needs are met on time.

Qualifications:

  • Proven experience as a Senior Web Developer, with a strong portfolio of work.
  • Expertise in HTML, CSS, JavaScript, and popular CMS platforms.
  • Experience with integrating third-party tools such as CRMs, marketing automations, and analytics platforms.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and project management skills.

Business Coach

About the Role:

As a Business Coach at Remote Clean Academy, you will work closely with our clients to help them successfully launch and grow their home cleaning businesses. You’ll provide guidance on business strategy, operations, and how to make the most of the tools we provide. This role is key to empowering our clients to succeed with confidence.

Key Responsibilities:

  • Provide one-on-one coaching to clients on how to effectively run their cleaning businesses.
  • Help clients maximize their websites, CRMs, and marketing automation tools.
  • Offer insights and strategies on hiring, customer acquisition, and retention.
  • Regularly monitor client progress and provide actionable feedback.
  • Develop educational materials and resources to support client learning.

Qualifications:

  • 8+ years of business coaching or consulting experience, ideally within the service industry.
  • Strong understanding of business operations, marketing strategies, and customer management.
  • Exceptional communication and interpersonal skills.
  • A passion for helping entrepreneurs succeed.
  • Experience working with digital tools and CRMs is a plus.

Project Manager

About the Role:

As an in-office Project Manager at Remote Clean Academy, you will manage client projects from inception to completion, ensuring timely delivery of websites, CRM setups, and marketing automation. You’ll be the point of contact between our internal teams and clients, ensuring smooth communication and successful execution of tasks.

Key Responsibilities:

  • Manage the full lifecycle of projects, from initial client onboarding to final delivery.
  • Coordinate with web developers, business coaches, and customer success teams to ensure client needs are met.
  • Set timelines, assign responsibilities, and monitor progress against project milestones.
  • Proactively manage client expectations and ensure projects are delivered on time and within budget.
  • Troubleshoot issues and provide quick solutions to maintain project momentum.

Qualifications:

  • 5+ years of project management experience, preferably in a tech or digital agency environment.
  • Strong organizational skills and the ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Proficient in project management tools such as Asana, Monday.com, or Trello.

Senior Web Developer

About the Role:

As a Senior Web Developer at Remote Clean Academy, you will play a critical role in building, optimizing, and maintaining web platforms for our clients’ cleaning businesses. You’ll be responsible for ensuring all client websites are fully functional, responsive, and designed to help them grow their business online. Your work will directly impact our clients’ ability to focus on their core business operations while we handle the technical aspects.

Key Responsibilities:

  • Develop and maintain websites for clients, ensuring they are user-friendly and mobile-responsive.
  • Work with the design and marketing teams to integrate lead generation tools, CRMs, and automation.
  • Troubleshoot and resolve technical issues quickly and efficiently.
  • Continuously optimize website performance and ensure SEO best practices are applied.
  • Collaborate with project managers to ensure all client needs are met on time.

Qualifications:

  • Proven experience as a Senior Web Developer, with a strong portfolio of work.
  • Expertise in HTML, CSS, JavaScript, and popular CMS platforms.
  • Experience with integrating third-party tools such as CRMs, marketing automations, and analytics platforms.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and project management skills.